Privacy Policy

How we collect, use, and protect your information

Last updated: January 2025

Introduction

Sydney Surveyor Solutions ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us or request a quote, we may collect:

  • Name
  • Email address
  • Phone number
  • Property address
  • Project details you provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visit

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes
  • Deliver our surveying services
  • Communicate with you about your project
  • Improve our website and services
  • Comply with legal obligations

Disclosure of Your Information

We may share your information with:

  • Government agencies (NSW Land Registry Services, councils) as required to complete your survey
  • Service providers who assist with our operations
  • Legal authorities when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Cookies

We may use cookies and similar tracking technologies to improve your experience on our website. You can set your browser to refuse cookies, but this may limit some features.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Phone: (02) 5114 2551
  • Email: info@surveyorsydney.com
  • Address: 17 John Street, Mascot NSW 2020

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date.